![]() 100% money refund via bank transfer shall be conducted after the product is returned with the appropriate documents and inspected by our staff, on condition that all returned goods are in their original packaging (with all seals, stamps and cellophane as it was received), according to the provisions of art.The return can be made to our main office as well. The goods have to be sent to the address of the company in Plovdiv, as the cost of delivery to the company is covered by the customer.Return of purchased goods can be made within 14 days after the order is received.If you order products with status “2-5 days”, then your whole order will be finished within this period of time.All the orders are sent via the option for "check" (but without "test") before collection.After your order is processed, you will be notified by e-mail or phone of the exact date of delivery.If you order after 4 PM, your order will be processed on the next working day. Your order is processed in the next 24 hours from Monday to Friday.Deliveries are not made on Sundays or on official holidays. We deliver straight to the client’s door or to a preferred ECONT office from 9 AM to 5 PM every working day of the week, and until 2 PM on a Saturday. Our delivery is managed by SPEEDY courier services.If you order within the city of Plovdiv you will be charged only 3.50 BGN, FREE for orders above 100 BGN or collected from our store. ![]()
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